New survey data, released on Thursday, shows 96 per cent of adult patients rate their experience as good or very good at Hepburn Health Services.

Results are clear above the 91 per cent average satisfaction rating across the state and on par with other small regional healthcare services, including Terang-Mortlake (99 per cent satisfaction) and West Wimmera (98 per cent).

Nearby major regional hospital Ballarat Health Services achieved a satisfaction rating of 94 per cent, which matched like-sized regional neighbour Bendigo Health Service.

Results were randomly gathered from adult patients admitted for same day and overnight stays in Victorian health services in 2016, one month after discharge.

Victorian Agency for Health Information received 198 responses from Hepburn and a 44 per cent response rate.

The report focused on findings of 10 key questions influential in creating a positive experience for patients.

Hepburn exceeded in all six-sub categories in aspects of care.

Hepburn Health Services chief executive officer Maree Cuddihy said it was a very pleasing indication of what the service meant in the community

“We’re overall very pleased with the result of a rating of 96 per cent for our care,” Ms Cuddihy said. “Information like this is very useful to us. It helps us to identify opportunities for improvement across the health service. We’ll use this to inform our work on continuously improving the service we provide to our community members.”

Hepburn patients also highly rated their discharge experience with an overall 89 per cent satisfaction and 99 per cent of patients felt their general practitioner had all the necessary information.