Samsung relents, offers money or new units to washing machine owners

By Esther Han, Consumer Affairs Editor
Updated September 3 2015 - 5:18pm, first published 5:05pm
Six Samsung top loader washing machine models are subject to a mandatory recall.
Six Samsung top loader washing machine models are subject to a mandatory recall.
A Samsung customer discovered her machine was incorrectly fixed prior to sale. Photo: Supplied
A Samsung customer discovered her machine was incorrectly fixed prior to sale. Photo: Supplied

Samsung has relented to anger over its plastic bag-and-tape fix for faulty washing machines, explicitly offering a replacement or refund to 70,000 customers unhappy with the controversial repair.

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