Peter Dywer recently stayed at the hospital .

and after his visit, he made numerous complaints about the standard of catering and ward facilities.

But he told The Advocate he received a "get lost style of letter" from the hospital .

Among his complaints were issues with tinned food and jelly and ice-cream offered on the menu, which he said was "boring, boring, boring".

He complained about no cooked breakfast choice and "appalling biscuits".

Mr Dwyer also said that carpet should be provided in "at least some of the ward" and televisions needed to be lowered, "regardless of possible curtain obstruction".

In a response letter to Mr Dwyer, Hepburn Health Service complaints manager Gabrielle Bence said it appeared that Mr Dwyer had ongoing dissatisfaction with some of the components of the "hotel-type services" provided at the hospital.

"It is our recommendation that prior to any future admission to hospital that you discuss with your general practitioner as to the most suitable hospital available to you in order for you to feel satisfied that you receive the care and hotel services that you expect," she wrote.

Mr Dwyer said his complaints had led to a "window dressing improvement to the menu" and a partly-completed patients' lounge.

HHS acting chief executive officer Lisa Clinnick said that all complaints lodged at the health service were taken very seriously and they endeavoured to address those complaints in a very active way.

Regarding Mr Dwyer's requests, Ms Clinnick said there may be infection-control issues with putting carpet in the hospital.

She also said the menu was new and had been developed with a dietitian to ensure clients' nutritional needs were being supported.

According to the Department of Human Service's Patient Satisfaction Monitor issued in February, Daylesford Hospital scored above the state average for its physical environment.

Ms Clinnick said the hospital always rated equal to or above average of other hospitals in its category.

"We do endeavour to investigate complaints and change them, but sometimes we can't please everybody and it's very unfortunate," she said.